Privacy Policy

Wish Photography by Katherine Stannard Privacy Policy. 

Last updated: 12th June 2024 

This Privacy Policy describes how Wish Photography by Katherine Stannard  (the “Site”, “we”, “us”, or “our”) collects, uses, and discloses your personal  information when you visit, use our services, or make a purchase from  www.wishphotography.com.au (the “Site”) or otherwise communicate with us  (collectively, the “Services”). For purposes of this Privacy Policy, “you” and  “your” means you as the user of the Services, whether you are a customer,  website visitor, or another individual whose information we have collected  pursuant to this Privacy Policy. 

Please read this Privacy Policy carefully. By using and accessing any of the  Services, you agree to the collection, use, and disclosure of your information as  described in this Privacy Policy. If you do not agree to this Privacy Policy,  please do not use or access any of the Services. 

Changes to This Privacy Policy 

We may update this Privacy Policy from time to time, including to reflect  changes to our practices or for other operational, legal, or regulatory reasons.  We will post the revised Privacy Policy on the Site, update the “Last updated”  date and take any other steps required by applicable law. 

How We Collect and Use Your Personal Information 

To provide the Services, we collect and have collected over the past 12 months  personal information about you from a variety of sources, as set out below. The  information that we collect and use varies depending on how you interact with  us. 

In addition to the specific uses set out below, we may use information we  collect about you to communicate with you, provide the Services, comply with  any applicable legal obligations, enforce any applicable terms of service, and to  protect or defend the Services, our rights, and the rights of our users or others. 

What Personal Information We Collect 

The types of personal information we obtain about you depends on how you  interact with our Site and use our Services. When we use the term “personal  information”, we are referring to information that identifies, relates to, describes  or can be associated with you. The following sections describe the categories  and specific types of personal information we collect.

Information We Collect Directly from You 

Information that you directly submit to us through our Services may include: 

  • Basic contact details including your name, address, phone number, email. 
  • Order information including your name, billing address, shipping address,  payment confirmation, email address, phone number. 
  • Account information including your username, password, security questions. 
  • Shopping information including the items you view, put in your cart or add to  your wishlist. 
  • Customer support information including the information you choose to include  in communications with us, for example, when sending a message through the  Services. 
 

Some features of the Services may require you to directly provide us with  certain information about yourself. You may elect not to provide this  information, but doing so may prevent you from using or accessing these  features. 

Information We Collect through Cookies 

We also automatically collect certain information about your interaction with  the Services (“Usage Data”). To do this, we may use cookies, pixels and similar  technologies (“Cookies”). Usage Data may include information about how you  access and use our Site and your account, including device information,  browser information, information about your network connection, your IP  address and other information regarding your interaction with the Services. 

Information We Obtain from Third Parties 

Finally, we may obtain information about you from third parties, including from  vendors and service providers who may collect information on our behalf, such  as: 

  • Companies who support our Site and Services. 
  • Our payment processors, who collect payment information (e.g., bank  account, credit or debit card information, billing address) to process your  payment in order to fulfil your orders and provide you with products or services  you have requested, in order to perform our contract with you. 
  • When you visit our Site, open or click on emails we send you, or interact with  our Services or advertisements, we, or third parties we work with, may  automatically collect certain information using online tracking technologies  such as pixels, web beacons, software developer kits, third-party libraries, and  cookies. 
 

Any information we obtain from third parties will be treated in accordance with this Privacy Policy. We are not responsible or liable for the accuracy of the  information provided to us by third parties and are not responsible for any third  party’s policies or practices. For more information, see the section below, Third  Party Websites and Links. 

How We Use Your Personal Information 

  • Providing Products and Services. We use your personal information to provide  you with the Services in order to perform our contract with you, including to  process your payments, fulfill your orders, to send notifications to you related  to you account, purchases, returns, exchanges or other transactions, to create,  maintain and otherwise manage your account, to arrange for shipping, facilitate  any returns and exchanges and to enable you to post reviews. – Marketing and Advertising. We use your personal information for marketing  and promotional purposes, such as to send marketing, advertising and  promotional communications by email, text message or postal mail, and to  show you advertisements for products or services. This may include using your  personal information to better tailor the Services and advertising on our Site  and other websites. 
 
  • Security and Fraud Prevention. We use your personal information to detect,  investigate or take action regarding possible fraudulent, illegal or malicious  activity. If you choose to use the Services and register an account, you are  responsible for keeping your account credentials safe. We highly recommend  that you do not share your username, password, or other access details with  anyone else. If you believe your account has been compromised, please  contact us immediately. 
 
  • Communicating with you. We use your personal information to provide you  with customer support and improve our Services. This is in our legitimate  interests in order to be responsive to you, to provide effective services to you,  and to maintain our business relationship with you. 
 

Cookies 

Like many websites, we use Cookies on our Site. We use Cookies to power and improve our Site  and our Services (including to remember your actions and preferences), to run analytics and better understand user interaction with the Services (in our  legitimate interests to administer, improve and optimise the Services). We may  also permit third parties and services providers to use Cookies on our Site to  better tailor the services, products and advertising on our Site and other  websites. 

Most browsers automatically accept Cookies by default, but you can choose to  set your browser to remove or reject Cookies through your browser controls.  Please keep in mind that removing or blocking Cookies can negatively impact  your user experience and may cause some of the Services, including certain features and general functionality, to work incorrectly or no longer be available.  Additionally, blocking Cookies may not completely prevent how we share  information with third parties such as our advertising partners. 

How We Disclose Personal Information 

In certain circumstances, we may disclose your personal information to third  parties for legitimate purposes subject to this Privacy Policy. Such circumstances may include: 

  • With vendors or other third parties who perform services on our behalf (e.g.,  IT management, payment processing, data analytics, customer support, cloud  storage, fulfilment and shipping). 
  • With business and marketing partners, to provide services  and advertise to you. Our business and marketing partners will  use your information in accordance with their own privacy notices. 
  • When you direct, request us or otherwise consent to our disclosure of certain  information to third parties, such as to ship you products or through your use of  social media widgets or login integrations, with your consent. 
  • With our affiliates or otherwise within our corporate group, in our legitimate  interests to run a successful business. 
  • In connection with a business transaction such as a merger or bankruptcy, to  comply with any applicable legal obligations (including to respond to  subpoenas, search warrants and similar requests), to enforce any applicable  terms of service, and to protect or defend the Services, our rights, and the  rights of our users or others. 

We have, in the past 12 months disclosed the following categories of personal  information and sensitive personal information (denoted by *) about users for  the purposes set out above in “How we Collect and Use your Personal  Information” and “How we Disclose Personal Information”: 

Category: 

– Identifiers such as basic contact details and certain order and account  information 

– Commercial information such as order information, shopping information and  customer support information 

– Internet or other similar network activity, such as Usage Data Categories of Recipients: 

– Vendors and third parties who perform services on our behalf (such as  Internet service providers, payment processors, fulfilment partners, customer  support partners and data analytics providers) 

– Business and marketing partners

– Affiliates 

We do not use or disclose sensitive personal information for the purposes of  inferring characteristics about you. 

We have “sold” and “shared” (as those terms are defined in applicable law)  personal information over the preceding 12 months for the purpose of engaging  in advertising and marketing activities, as follows. 

Category of Personal Information 

– Identifiers such as basic contact details and certain order and account  information 

– Commercial information such as records of products or services purchased  and shopping information 

– Internet or other similar network activity, such as Usage Data Categories of Recipients 

– Business and marketing partners 

User Generated Content 

The Services may enable you to post product reviews and other user-generated  content. If you choose to submit user generated content to any public area of  the Services, this content will be public and accessible by anyone. 

We do not control who will have access to the information that you choose to  make available to others, and cannot ensure that parties who have access to  such information will respect your privacy or keep it secure. We are not  responsible for the privacy or security of any information that you make publicly  available, or for the accuracy, use or misuse of any information that you  disclose or receive from third parties. 

Third Party Websites and Links 

Our Site may provide links to websites or other online platforms operated by  third parties. If you follow links to sites not affiliated or controlled by us, you  should review their privacy and security policies and other terms and  conditions. We do not guarantee and are not responsible for the privacy or  security of such sites, including the accuracy, completeness, or reliability of  information found on these sites. Information you provide on public or semi public venues, including information you share on third-party social networking  platforms may also be viewable by other users of the Services and/or users of  those third-party platforms without limitation as to its use by us or by a third  party. Our inclusion of such links does not, by itself, imply any endorsement of  the content on such platforms or of their owners or operators, except as disclosed on the Services. 

Children’s Data 

The Services are not intended to be used by children, and we do not knowingly  collect any personal information about children. If you are the parent or  guardian of a child who has provided us with their personal information, you  may contact us using the contact details set out below to request that it be deleted. 

As of the Effective Date of this Privacy Policy, we do not have actual knowledge  that we “share” or “sell” (as those terms are defined in applicable law) personal  information of individuals under 16 years of age. 

Security and Retention of Your Information 

Please be aware that no security measures are perfect or impenetrable, and we  cannot guarantee “perfect security.” In addition, any information you send to us  may not be secure while in transit. We recommend that you do not use  unsecure channels to communicate sensitive or confidential information to us. 

How long we retain your personal information depends on different factors,  such as whether we need the information to maintain your account, to provide  the Services, comply with legal obligations, resolve disputes or enforce other  applicable contracts and policies. 

Your Rights and Choices 

Depending on where you live, you may have some or all of the rights listed  below in relation to your personal information. However, these rights are not  absolute, may apply only in certain circumstances and, in certain cases, we  may decline your request as permitted by law. 

  • Right to Access / Know. You may have a right to request access to personal  information that we hold about you, including details relating to the ways in  which we use and share your information. 
  • Right to Delete. You may have a right to request that we delete personal  information we maintain about you. 
  • Right to Correct. You may have a right to request that we correct inaccurate  personal information we maintain about you. 
  • Right of Portability. You may have a right to receive a copy of the personal  information we hold about you and to request that we transfer it to a third party,  in certain circumstances and with certain exceptions. 
  • Right to Opt out of Sale or Sharing or Targeted Advertising. You may have a  right to direct us not to “sell” or “share” your personal information or to opt out  of the processing of your personal information for purposes considered to be “targeted advertising”, as defined in applicable privacy laws. Please note that if  you visit our Site with the Global Privacy Control opt-out preference signal  enabled, depending on where you are, we will automatically treat this as a  request to opt-out of the “sale” or “sharing” of information for the device and  browser that you use to visit the Site. 
  • Right to Limit and/or Opt out of Use and Disclosure of Sensitive Personal  Information. You may have a right to direct us to limit our use and/or disclosure  of sensitive personal information to only what is necessary to perform the  Services or provide the goods reasonably expected by an average individual. 
  • Restriction of Processing: You may have the right to ask us to stop or restrict  our processing of personal information. 
  • Withdrawal of Consent: Where we rely on consent to process your personal  information, you may have the right to withdraw this consent. 
  • Appeal: You may have a right to appeal our decision if we decline to process  your request. You can do so by replying directly to our denial. 
  • Managing Communication Preferences: We may send you promotional emails, and you may opt out of receiving these at any time by using the unsubscribe  option displayed in our emails to you. If you opt out, we may still send you non promotional emails, such as those about your account or orders that you have  made. 

You may exercise any of these rights where indicated on our Site or by  contacting us using the contact details provided below. 

We will not discriminate against you for exercising any of these rights. We may  need to collect information from you to verify your identity, such as your email  address or account information, before providing a substantive response to the  request. In accordance with applicable laws, You may designate an authorised  agent to make requests on your behalf to exercise your rights. Before accepting  such a request from an agent, we will require that the agent provide proof you  have authorised them to act on your behalf, and we may need you to verify your  identity directly with us. We will respond to your request in a timely manner as  required under applicable law. 

Complaints 

If you have complaints about how we process your personal information, please  contact us using the contact details provided below. If you are not satisfied  with our response to your complaint, depending on where you live you may  have the right to appeal our decision by contacting us using the contact details set out below, or lodge your complaint with your local data protection authority. International Users.

Please note that we may transfer, store and process your personal information  outside the country you live in, including the United States. Your personal  information is also processed by staff and third party service providers and  partners in these countries. 

If we transfer your personal information out of Europe, we will rely on  recognised transfer mechanisms like the European Commission’s Standard  Contractual Clauses, or any equivalent contracts issued by the relevant  competent authority of the UK, as relevant, unless the data transfer is to a  country that has been determined to provide an adequate level of protection. 

Contact 

Should you have any questions about our privacy practices or this Privacy  Policy, or if you would like to exercise any of the rights available to you, please  email us at katherine@wishphotography.com.au 

Free Maternity Photoshoot

To celebrate the launch of our new photography studio, we are offering a FREE maternity mini-shoot with every newborn photography booking.