Terms & Conditions

A. Session Fees

Client agrees to pay photographer a retainer at the time of booking to secure their appointment date and time. This is a non-refundable retainer fee.

B. Travel Fees 

Travel fees may apply if travel is greater than 30 minutes of Cheltenham, SA.  Any location outside of these limits will be subject to an additional charge.

C. Rescheduling

If an illness or situation prevents a photo session from taking place, client may reschedule their session at least 24 hours prior to their shoot without penalty. Should client fail to give 24 hours notice, or decide to completely cancel the shoot, this session fee is forfeited and will not be refunded. Photographer reserves the right to reschedule due to illness, weather, equipment malfunction, or other circumstances beyond their control.

D. Re-shoots / Refunds

Re-shoots are determined at the discretion of the photographer. Re-shoots and refunds will not be given for poor choices of clothing, make-up, hair or weather related issues, children’s behaviour or by not following the recommendations of the photographer.

E. Archive

After twelve (12) months, all images will be purged from photographer’s hard-drive, except as needed for promotional purposes, to be determined by photographer at photographer’s sole discretion. Photographer is not responsible for loss or damage to the digital files due to circumstances beyond photographer’s control.

F. Payment

All payments are due in full unless payment arrangements have been made. Orders will not be processed until 50% payment is received. If client has arranged a payment plan, order will be placed after the final payment has been received.

G. Damage

Photographer is not responsible for the damage of portraits after delivery to client, including damage caused during transit by mail. It is recommended that orders are collected from the studio. Client assumes all responsibility for the safety of all portraits upon receipt.

H. Injuries

Photographer is not responsible for any injuries inflicted upon any participating parties. Client(s) will be responsible for their children and for themselves and release photographer from any claims against their person or their business.

I. Copyright & Penalty

Wish Photography retains all copyrights to all images created during client’s session. A print release will be included with digital files to print portraits for personal use up to designated size listed on print release. The print release does not allow publication of your portraits (i.e. entering in contests), selling or altering of your images without the photographer’s written permission. It is illegal to copy, scan, download, print, share, alter, or otherwise steal any image created by Wish Photography by Katherine Stannard during client’s photo session. This applies to “sneak peek” images, images posted in an online proofing gallery, blog, Facebook, or hard copy images. If client steals images via any method listed above, or any other method, client will be invoiced for the cost of EACH digital image client has stolen, at photographer’s current price per digital file.

Note from photographer: I work very hard to create images that reflect you and your family, while keeping in line with my artistic vision and creativity. I know you will want to share them and include a sneak-peek for that very reason. However, I ask that you simply link back to my blog/website/facebook page instead of right-clicking, saving, and sharing the image via your own page. I hope that you will respect not only my hard work, but the time, money, and dedication that I have put into training and equipment to capture these images for you. Please do not steal them.

J. Session Requests

No cameras/camcorders/any type of recording device (this includes mobile phone cameras) are allowed during the session unless prior arrangement has been made between client and photographer. The photographer will not continue if there are other cameras or video taping during the session.

Session starts at the agreed upon time. It is strongly encouraged that client arrives 5 minutes prior to the start of session.

K. Gift Vouchers

Gift vouchers do not have an expiry unless otherwise stated, sessions can be used anytime depending on photographers availability and will be subject to the current pricing at the time of booking a date for the session.

Gift vouchers are not redeemable for cash and cannot be used in conjunction with any other offer.

Please ensure you download all of our pricing and package information prior to purchasing a gift voucher, as refunds will not be given. 

L. Sales and Promotions

Individual sales and promotions advertised on social platforms etc may have additional terms and conditions but will be outlined prior to confirming your booking.